Jonathan Miller wasn't a charismatic leader. But he recognized the
need to fundamentally change AOL's strategy, mapped
out a new direction, and got people moving the way that he was
pointing. Since last year, especially, he had been executing well and
really seemed to "get it". Giving AOL's services away for free this
summer forced the organization to focus on the new world rather than
the old; a Rubicon crossing, or as Jon's Sifu might say, "Break the woks and sink the boats(破釜沉舟)". And as Ted notes, the strategy that Jon architected is starting to show good results.
Given all of this, Jon's departure was
a shock. Neither the communications to the rank and file nor to Jon
himself were handled well. There are plenty of rumors and speculation
flying around. I hope that the Time Warner leadership team handles the
situation going forward with the openness and honesty that are due to
the people who have worked so hard to turn AOL around.
Jon, you'll be missed.
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